Last updated: 18 October 2026
No physical shipping
Ease Branding sells digital WordPress-related products and online memberships. We do not dispatch physical products, use couriers or charge physical shipping fees.
How products are delivered
After a successful payment and order confirmation, eligible digital products are made available electronically through your Ease Branding customer account or the download instructions associated with your order. Membership access is provided through your account according to the plan purchased.
Delivery timeframe
Digital access is normally available shortly after successful payment confirmation. Payment verification, security checks or technical problems can sometimes delay access. An order that is pending, failed or cancelled does not qualify for delivery until payment is confirmed.
Download or access issues
If your download link is missing, your account does not show a paid purchase or a file cannot be accessed, contact support@easebranding.co with your order number and the email used at checkout. We will investigate and assist with access.
Refunds and cancellations
See our Refund & Cancellation Policy for eligibility and support procedures.
Contact
For delivery enquiries, email support@easebranding.co or use the Contact Us page.